Job Description

About Sweat and Tonic:

Sweat and Tonic (S&T) is Toronto's most innovative and exciting boutique fitness and wellness hub, offering the widest collection of expertly programmed yoga, Pilates, HIIT, and ride group fitness classes in Canada. S&T creates a curated, immersive fitness experience for sweat addicts to challenge their minds and bodies within a community that grows, succeeds, and celebrates together. With premium spa facilities, high-tech biohacking amenities, café, and bar offerings, members can recharge, recover, and reignite. Tonic House, the multi-functional lounge, workspace and event venue, inspires collaboration and innovation. Since opening in 2019, we've innovated and expanded our state-of-the art classes across multiple channels: In-studio, Sweat in the Park, Sweat Live, Sweat on Demand, and Sweat on the Roof – a one-of-a-kind, outdoor rooftop fitness studio in the heart of downtown Toronto. In 2023, we opened our first international sister location, Silver Springs, a boutique yoga and Pilates oasis in the heart of Los Angeles, and a new 25,000 sq.ft. immersive fitness & wellness hub in Toronto at The Well. This is a unique, once-in-a-lifetime opportunity to become a part of a passionate, dynamic team that is here to disrupt the fitness industry.

About the Role:

Passionate about health and wellness? The S&T Sweat Equity program provides a unique opportunity for you to share your positive energy with the community and benefit from fitness & wellness at S&T in exchange for volunteer time.

Earn class credits: The Sweat Equity Program is key to creating an exceptional fitness experience for our Sweat Fam. Join our Front of House team and earn 2 S&T class credits for every 3 hours of volunteer time. Become a superstar team member to earn bonus rewards!

Experience the best of boutique fitness: Enjoy all of your favourite HIIT, Yoga and Ride classes! You can even share your credits with friends and family! One class = one credit

Connect with your Sweat Fam: Find connection in a one-of-a-kind community as you develop professional skills, grow stronger, and have fun! You will get to know every team member, instructor, and meet new people with a passion for fitness and wellness.

Primary Job Responsibilities:

• Warmly welcoming every guest
• Checking in guests to class
• Assisting with basic guest service inquiries
• Helping new guests get comfortable and find their way around by providing a 1-on-1 tour to every first-time guest
• Maintaining the studio space by performing routine and miscellaneous tasks
• Ensure classes start on time and are uninterrupted by assisting instructors at the door and guests into class on time
• Tag team with the Back of House team behind the scenes to clear and reset the studio space
• Answer guest inquiries to the best of your knowledge; ensure all enquiries receive a follow up
• Work alongside your team members to create an uplifting experience for everyone
• Miscellaneous administrative tasks as required

Program Requirements:

• 3-month minimum commitment
• Recommended 3 hours per shift, with option to take on 2 shifts per week

About You:

• A passion for group fitness
• A love for Sweat and Tonic
• Excellent communication & organizational skills
• Previous customer service experience preferred but not required

Compensation and Benefits:

• Work in a beautiful, wellness-focused environment
• Flexible scheduling for short (3 hour) or long (6 hour) shifts
• Share earned studio credits with family and friends
• Build connection with like-minded individuals
• Performance based bonus credit system
• 20% off at Tonic Bar
• 20% off Sweat and Tonic branded merchandise
• Career advancement into permanent roles may be considered based on individual merit and role availability

Inclusion and Equal Opportunity Employment:

We are an equal opportunity employer. In addition, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.

To learn more about Sweat and Tonic, please visit  sweatandtonic.com

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