Job Description

Operations Supervisor – Vancouver, BC

Supercharge operational excellence in Vancouver’s bustling moving industry with a role that blends leadership, efficiency, and teamwork, all while ensuring smooth moves for our clients commercial or household customers.

What You’ll Be Doing:

• Overseeing day-to-day operations across multiple moving projects in Vancouver and the surrounding areas
• Supervising a team of movers, drivers, and logistics coordinators
• Scheduling and dispatching moving crews, vehicles, and equipment for optimal coverage
• Monitoring job progress and making on-the-fly adjustments to staffing or equipment
• Ensuring compliance with safety standards and maintaining incident-free operations
• Collaborating with moving clients to understand project requirements and establish timelines
• Performing quality checks during and after moves to maintain service excellence
• Tracking and managing inventory, moving supplies, and vehicle maintenance needs
• Training, coaching, and mentoring of moving team members to maintain performance and morale
• Resolving on-site issues, client concerns, or operational bottlenecks swiftly
• Assisting in hiring, payroll reporting, and operational record-keeping
• Generating operational reports (KPI, job costing, resource usage) for management review

What We’re Looking For:

• Proven experience in the moving/relocation industry, particularly in a supervisory capacity
• Strong operational planning and logistics coordination skills
• Excellent leadership and team management abilities
• In-depth knowledge of safety regulations and procedures in moving operations
• Solid communication skills, both with clients and internal teams
• Ability to remain calm and decisive under stressful time-sensitive conditions

Interested? Reach out to Alchemy Global Talent Solutions today.

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