Job Description

About the Company

Hays is proud to be partnering with a leading GTA Real estate management company which is seeking a Maintenance Supervisor to join their team in the GTA

About the Role

As an Apartment Maintenance Supervisor, you will be responsible for overseeing and coordinating all mechanical and technical support for the property with limited direct supervision.

You will ensure the building and all areas in the property meet the company standard for appearance, safety, cleanliness, and overall functionality.

Responsibilities

• Provides leadership and support to team members, ensuring each role has the tools and resources to meet and/or exceed their expectations. Promotes a collaborative, team work mindset.
• Manage the completion of all work orders generated from resident requests
• Actively ensure routine upkeep on the property is checked and repaired or replaced while ensuring that safety standards are met
• Establish and ensure standards for the cleanliness and overall appearance of the property to meet expectations of ownership objectives
• Manage make-ready process, new move-ins via inspection, identifying needs, scheduling contractors and vendors as needed, and complete all maintenance tasks
• Implement and oversee inventory control
• Respond to questions from other service members as well as residents and assign work requests according to urgency and efficiency
• Ensure safety information is current and readily accessible while keeping up to date on all safety related laws and requirements to enforce compliance
• Prepare and manage the maintenance and capital expense budget for the property
• Participate in regional and firm-wide initiatives and assignments
• Participate in staff’s evaluation process as needed and determined by Supervisor
• Operate, adjust, perform maintenance and repairs on all mechanical, appliance, electrical, plumbing and HVAC related equipment to efficiently meet the objectives of the assignment
• Comply with all Hines policies and procedures, as well as City, Provence and National safety and environmental laws, codes, standards, and regulations
• Effectively manage personnel overtime usage, audit accuracy, and provide approval of personnel time sheets
• Provide staff with correct equipment, tools, and training as appropriate to the property
• Provide direct reports with leadership, hiring, counseling, terminations, training, and scheduling
• Adjust and operate the fire alarm and life safety systems
• Monitor and manage building energy use and maintain energy management programs
• Order, stock, and establish inventory control of parts and supplies that ensures the appropriate parts stocking levels with accurate and timely records of receipts and issues
• Ability to troubleshoot standard operations and repair problems with limited supervision
• Successful completion of all required training programs within required timeframes
• Able to analyze mathematical data related to financial and operational decisions

Qualifications

• Two or more years of property maintenance management required
• New development/new construction experience preferred
• Strong knowledge of plumbing, electrical, general carpentry, HVAC, and appliances
• Possess proficient knowledge of Microsoft Office and other computer skills to effectively administer the required work order programs and building operations
• Proven ability to train and direct others
• High school diploma or equivalent from an accredited institution preferred
• HVAC certifications for refrigerant recycling preferred
• Pool & Spa Operator Certification preferred
• Excellent written, verbal and customer service skills
• Use olfactory, auditory, and visual senses
• Work standing all day
• Lift 25 lbs. or more
• Climb up and down stairs and ladders
• Access remote work areas and confined spaces (i.e., crawl spaces, roofs)
• Use full range of manual dexterity (i.e., sitting, squatting, bending, kneeling, walking, and lifting)
• Meet the shift working requirements of the assigned property; shifts may include early mornings, late evenings, weekends, and some holidays
• Work overtime as business needs deem appropriate
• Ability to work an on-call schedule

Pay range and compensation package

Pay: $85,000 per year

Additional pay:

• Bonus pay
• Overtime pay

Benefits:

• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• Paid time off
• RRSP match
• Tuition reimbursement
• Vision care

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