*luxury retail* it assistant opportunity. Job at Randstad, 東京23区

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  • Randstad
  • 東京23区

Job Description

社名
社名非公開

職種
その他 技術系(IT・Web・通信系)

業務内容
- Provide technical support to end-users for various IT issues, including personal computers, mobile devices, video conferencing systems, and network/server problems. - Support IT asset management processes in accordance with established company policies and IT standards. - Offer IT assistance for the main office and numerous retail locations, and aid executives with hardware and software setup. - Escalate complex technical issues to appropriate teams, ensuring detailed logs are provided for efficient resolution. - Maintain comprehensive IT asset inventory, system diagrams, and documentation of software and hardware dependencies. - Liaise with IT vendors, managing communication, support, and procurement activities. - Provide IT support for offsite events, conferences, and remote work setups as required. - Collaborate effectively with internal teams and external parties to execute IT projects.

求められる経験
- An Associate's or Bachelor's degree in Computer Science, or an equivalent combination of IT education, experience, and certifications.

- A minimum of 3-5 years of experience working in an IT organization, preferably within a global environment, with a focus on supporting Microsoft platforms.

- Experience in supporting an IT environment with over 50 users.

- Strong communication skills in Japanese are essential, with English proficiency being an advantage.

- Demonstrated expertise in troubleshooting PC/Mac hardware, video conferencing systems, Microsoft 365, VPNs, Mobile Device Management (MDM) solutions such as InTune, and Active Directory.

- Experience supporting Apple and other mobile devices (iOS/Android).

保険
健康保険 厚生年金保険 雇用保険

休日休暇
土曜日 日曜日 祝日

給与
年収600 ~ 900万円

賞与
あり
雇用期間
期間の定めなし

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