Job Description
RESOURCE BANK SeniorBanking Operations Specialist Position Summary: This position reports to theBanking Operations & Systems Director in the Banking Operations Departmentand is responsible for performing duties too varied and diverse to beclassified in any specific support occupation. Position may require learning newsystems and performing Banking Operations functionsas needed. Occasional use of personal vehicle may be required.
Essential Functions: - Assist Manager and Assistant Manager with work related supervision of employees in Banking Operations.
- Provide work related guidance and instruction to employees in Banking Operations.
- Assist Manager with projects, policies, and procedures.
- Review high risk maintenance reports to assure proper maintenance was performed bystaff.
- Assist, as needed, in all areas of Banking Operations, including customer identification and authorization, policy adherence, and general support.
- Review product and account level documents for accuracy, completeness, and adherence to policy.
- Review system reports for various verification and dual control purposes.
- Perform data entry.
- Operate office equipment such as fax machines, copiers, scanners, and phone systems, and use computers for spreadsheet, word processing, database management, and other applications.
- Learn to operate new technologies as they are developed and implemented.
- All duties assigned.
Skills & Abilities: - Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
- Speaking - Talking to others to convey information effectively. English and Spanish speaking skills preferred.
- Writing - Communicating effectively in writing as appropriate for the needs of the audience.
- Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
- Mathematics - Using mathematics to solve problems.
Competencies: - Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
- Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
- Speech Recognition - The ability to identify and understand the speech of another person.
- Speech Clarity - The ability to speak clearly so others can understand you.
- Near Vision - The ability to see details at close range (within a few feet of the observer).
- Written Comprehension - The ability to read and understand information and ideas presented in writing.
Working Conditions: The work for this position isconducted in a back office of our bank and the requirement for travel islimited. Travel for training may berequired from time to time. Thisposition could require overtime depending on work load, which first must berequested and approved by management.
Experience and Education: HighSchool Diploma (or GED or High School Equivalence Certificate); Minimum 5 yearsrelated banking experience. 5 plus years of management experience preferred.
Resource Bank strives to be the employer of choice - EEO\Minority\Female\Vets\Disabled
Job Tags
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