Job Description

Key Responsibilities:
Establish and maintain excellent client relationships, ensuring a deep
understanding of their needs and expectations.
Perform monthly location inspections to ensure compliance with company
standards and SLAs.
Report inspection findings/issues and resolve deficiencies within the SLA
timeframe.
Ensure employee compliance to company Clock-In/Out requirements
Perform walk-throughs/estimates with prospective clients and cross-sell
new/additional service opportunities.
Track and ensure that periodic services have been scheduled and completed, and
address customer complaints promptly and efficiently.
Manage and minimize overtime within the assigned region and notify HR/Payroll
and Operations of all staffing changes.
Be on-call for emergency situations/calls - evenings and weekends.
Manage the profitability of all service locations within the assigned region.

Job Tags

Weekend work, Afternoon shift,

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