Dispatcher Job at Frymire Home Services LLC, Dallas, TX

NkFIRlhtOENKaVo4ajREbXd4SGgxOC9h
  • Frymire Home Services LLC
  • Dallas, TX

Job Description

Job Description

Job Description

Join a Top-Rated HVAC & Plumbing Team in Dallas!

Are you the kind of person who thrives on keeping things running smoothly, solving problems on the fly, and being the go-to support for a fast-paced team? If you’re organized, customer-focused, and love a good scheduling puzzle, we want to hear from you!

We’re looking for a Dispatcher to join one of the highest-rated HVAC & Plumbing companies in the greater Dallas area. In this role, you’ll be the communication hub—keeping service schedules on track, supporting technicians, and ensuring customers receive timely, exceptional service.

What You’ll Do:
  • Maintain daily schedules and dispatch service jobs efficiently

  • Pre-call customers and manage dispatch board activity

  • Monitor and resolve open service tickets

  • Coordinate with service managers and technicians to address field issues

  • Maintain up-to-date customer records and documentation

  • Deliver top-notch customer service via phone and digital communications

What You Bring:
  • 2 years of experience in dispatching (HVAC/Plumbing industry a plus!)

  • Strong communication and phone skills with active listening

  • Ability to multitask, prioritize, and stay organized under pressure

  • Familiarity with ServiceTitan or similar CRM systems preferred

  • A customer-first mindset and a collaborative attitude

Compensation & Perks:
  • Hybrid schedule on a Friday-Tuesday shift : Work remotely Saturday–Sunday (8am-5pm); in-office Monday, Tuesday & Friday (10am-7pm)
  • $18–$19/hour base pay , plus weekly performance bonuses

  • Paid Weekly On Friday
  • Year-round work (no slow season!)

  • Medical, dental, and vision insurance

  • HSA with company contribution

  • Life insurance (up to $300,000 available; $100,000 guaranteed)

  • Short- and long-term disability

  • Critical illness & accident insurance

  • 401(k) with 4% company match

  • Paid holidays and PTO

  • Generous employee discounts

  • Ongoing training and growth opportunities —we love to promote from within!

  • Employee referral program

  • Team-oriented culture with community events throughout the year

If you're ready to be part of a high-performing, customer-focused team that takes pride in delivering quality service, apply now!

Job Tags

Weekly pay, Temporary work, Work at office, Remote work, Monday to Friday, Shift work, Weekend work, Sunday, Saturday,

Similar Jobs

A domestic company focused on IT consulting

Talent Acquisition Job at A domestic company focused on IT consulting

JOB RESPONSIBILITIES Screening of documents, scouting Creating and revising job applications Schedule coordination with applicants who have passed the document screening process Schedule with recruiting firms Con...

Monster

Outside Sales Representative Job at Monster

 ...you are interested in pursuing a rewarding career, we invite you to review our opportunities! Job Description Summary Outside Sales Rep - Flooring SolutionsSunbelts OSR - Flooring Solutions is equipped for success so we can make it happen for our customers.The Outside... 

Navartis

Technical Manager Job at Navartis

Senior Technical Manager This is a fantastic opportunity for an experienced Senior Technical Manager to join a global data centre organisation and oversee the technical operations of cutting-edge data centre facilities in Osaka, Japan. ... 

Confidential

Community Health Educator (Towson) Job at Confidential

 ...The Community Health Educator plays a vital role in supporting individuals with disabilities by facilitating access to home modifications and health-related resources. This position focuses on empowering clients to maintain independence, improve quality of life, and navigate... 

Global ecommerce platform

100% remote work - EC Sales Manager 独占求人 Job at Global ecommerce platform

 ...problem-solving skills, self-motivation, ability to think strategically and adapt quickly to changes.6. Ability to work under pressure and manage logistics during high-demand periods. ~ 23 ...