Job Description

Job Title: Customer Service Representative (Afternoons)

Shift: Monday to Friday, 2:00pm-10:00pm

Pay: $22.00/hour

Location: Wayne Gretzky Parkway & Henry Street, Brantford

Job Type: Temporary to Permanent hire

Our client in Brantford is hiring a Customer Service Representative to join their team! This company distributes large household appliances and maintenance parts. The ideal candidate would have long-term experience in a similar role within an office environment, handling customer orders and inquiries and using internal order and customer management software. This is a long-term to permanent hire role with a successful and reputable company with lots of room to grow!

Job Duties:

• Respond to customer orders, inquiries, and concerns over phone and email
• Communicate with shipping companies, customers, and drivers
• Schedule trucks and deliveries
• Work efficiently independently to complete tasks
• Run reports and track information using spreadsheets or internal management software
• Other general customer service and administrative duties as assigned
• Use SAP to complete tasks

Candidate Qualifications:

• Minimum 1-2 years of related experience
• Advanced knowledge of Microsoft Outlook, Excel & Word
• Previous SAP or warehouse management software experience is an asset
• Previous experience in the appliance industry is an asset
• Ability to work independently in a fast-paced environment
• Strong attention to detail and time management skills
• Works well with others
• Must be willing to provide a criminal record search

Please apply online today! We are interviewing qualified candidates immediately. #Admin

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