Job Description

Looking for a career, at a company where you love to work, all while working from the comfort of home? Are the “fine details” your bread and butter? Do you like a role that keeps you on your toes?

If you answer “yes” to any of these questions, then join our Regulatory team!

At Willson International, we’re creating an environment that empowers our people to reach their full potential, while embracing your strengths and ambitions. Whether it’s developing new skills, opportunities to innovate and grow, or the flexibility to enjoy the moments that matter with your loved ones, Willson International is the place for you.

Remote – Ontario

Monday to Friday, 9am-5pm

Description of Role:

The Customs Trade Advisor - Canada is responsible for navigating complex import and export regulations, advising on tariff classification, valuation, and PGA/OGD compliance, and analyzing FTA eligibility. They will be leading efforts in audit readiness and duty drawback program management. Beyond regulatory work, this role is instrumental in delivering consulting services that elevate the client experience.

• Serve as a trusted advisor to clients by responding to inquiries with strategic, compliance-focused guidance, while also resolving operational issues with precision and professionalism
• Analyze and interpret client data and documentation to support advisory engagements, classification projects, and compliance assessments
• Perform advanced tariff classification, including end-use provisions under Chapter 99 across a wide range of industries.
• Liaise with CBSA, PGAs, and other government agencies to support client projects, resolve regulatory issues, and maintain compliance integrity
• Collaborate with team members to coordinate project deliverables, share insights, and contribute to a high-performance advisory environment
• Review and validate Free Trade Agreement (FTA) certificates, when required assess Bill of Material against FTA rules of origin and for qualification determination.
• Understanding of CBSA verification audits, importers audit requirements.
• Advise clients associated to compliance issues such as valuation, origin, marking, SIMA, etc.
• Understand adjustments, remissions, rulings, and duty drawback claims.
• Prepare and submit duty drawback claims.
• Identify tax recovery and cost savings opportunities.
• All other duties as assigned

Knowledge and Educational Requirements:

• Post-secondary education in Business Administration, International Trade, or a related field is strongly preferred; High School Diploma required
• CCS (Certified Customs Specialist) designation is required; CTCS or other professional credentials are considered strong assets
• Minimum 3 years of progressive experience in a customs brokerage environment, with at least 5 years in a consulting, advisory, or regulatory capacity supporting clients with trade compliance strategies
• Demonstrated success in delivering project-based work, including audits, process reviews, and regulatory consulting engagements
• Deep understanding of CBSA and PGA import requirements, with the ability to translate regulatory frameworks into actionable client solutions
• Proficient in MS Office Suite (Outlook, Word, Excel); experience with ITMr4 or similar customs software is an asset
• Exceptional communication skills, able to convey complex regulatory concepts clearly and professionally to diverse audiences
• Strong analytical and problem-solving abilities, with a focus on accuracy, detail, and client impact
• Proven ability to work independently and collaboratively in a fast-paced, multi-project environment

Why you'll love it at Willson International:

• Work-from-home environment, with a home internet reimbursement
• 3 weeks paid vacation for all new hires
• Company-matching RRSP program
• We care about your loved ones too – that’s why we offer family medical benefit coverage (including significant mental-health practitioner coverage), Compassionate Care top-ups, and Maternity/Parental top-ups.
• Change is crucial to success – it’s never a dull moment here! We offer trainings, and cover the cost of certifications so you can adapt to change with your best foot forward
• #Oneteam is essential to our corporate identity – we only succeed if we work together. That’s why we take the time to recognize the value of our staff, and celebrate the big moments together (like service anniversaries, weddings, and cute things, like puppies and babies).

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