Job Description

Appealing Points:

• Lead the end-to-end UX process—from strategic problem solving to UI creation and usability testing—with high ownership and visibility. You'll shape user experiences that directly impact both customers and business outcomes.
• Enhance leadership skills through managing designers, collaborating with cross-functional teams, and running UX workshops. The role emphasizes both team mentorship and stakeholder facilitation.
• Apply and grow your expertise in digital design tools like Figma while contributing to the continuous evolution of a design system. Industry experience in finance, insurance, or digital agencies is a plus.

Annual salary: 10 Million and above

Job Responsibilities:

The Experience Design Manager will work with business, development, and other stakeholders to design experiences that will have a business impact and be meaningful to customers and users, leading a series of tasks from concept building to UX/UI development, issue identification, and usability testing.

Specifically, the role will primarily involve the following tasks: -

• Facilitate business, development and other stakeholders from a UX perspective regarding experience design for assigned projects
• Plan and manage UX/UI design activities for assigned projects
• Identify issues and design experiences through target personas and customer/user journeys
• Create UI solutions and UX architects, including UI flows, wireframes, prototyping, etc.
• Propose continuous improvements to the design system and ensure the quality of design components
• Design and conduct user surveys and simple user tests You will be expected to lead experience design by understanding business issues, organizing issues from a UX perspective and visualizing the experience

Job Qualification:

• Experience - 5+ years of practical experience in UX/UI design in app and website development (user research, design, user testing, prototyping, etc.) 
• 3+ years of experience managing/mentoring junior designers (including vendors)
• Creating UI designs in line with design systems (design guidelines)
• Designing navigation based on organizing and structuring information
• Creating personas, empathy maps, customer journeys, etc.

Skills -

• Skills with industry-standard UX design tools (e.g. Figma, other UX design tools) - Understanding of human-centered design, design thinking, and agile methodologies
• Skills to autonomously manage tasks and create designs of the expected quality within project deadlines
• Skills to communicate with related departments and lead workshops - Native Japanese, business-level English
• Other - Willing to think independently and tackle difficult challenges with a positive attitude. - Someone who values teamwork
• Experience, skills, qualifications, and education (preferably)
• Strategic thinking ability
• Skills to flexibly handle multiple projects
• Inquisitiveness to explore new ideas and approaches
• Experience in the insurance or financial industry, or work experience in a digital agency

Language Skills: Fluent level Japanese (JLPT N1) and Business level English

Company Description 

Our Client has operations in more than 40 countries and holds leading market positions in the United States, Japan, Latin America, Asia, Europe, and the Middle East. We are ranked #43 on the Fortune 500 list for 2018.With over 150 years of experience, the companies offer life, accident and health insurance, retirement, andsavings products through agents, third-party distributors such as banks and brokers, and direct marketing channels. Our name is recognized and trusted by approximately 100 million customers worldwide and we serve more than 90 of the top 100 FORTUNE 500 companies in the United States.

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