Job Description

👔 Talent & Culture Manager

📍 Location: Montreal

🏭 Industry: Consumer Goods (Retail)

💼 Status: Full-Time | Monday–Friday | 2x WFH per week

🕘 Hours: 9 AM – 5 PM

💰 Compensation: $90,000 – $105,000/year (based on experience) + RRSP + bonus + group insurance + more!

🌟 Overview

We’re seeking an experienced HR leader to take charge of talent management and workplace culture across our retail operations. With 17+ stores in 4 countries, the Talent & Culture Manager plays a pivotal role in both supporting daily HR needs and driving long-term growth.

This role centers on building strong partnerships with Store Managers, Regional Directors, and head office to foster a high-performance culture that prioritizes people, engagement, and development.

👥 Employee Support & Culture

• Act as a trusted partner to store leadership on performance management, conflict resolution, and employee relations.
• Promote a people-first culture that strengthens engagement and reflects brand values.
• Ensure compliance with Canadian and U.S labor laws and internal policies

📈 Strategy & Engagement

• Shape and implement HR strategies aligned with retail business goals.
• Track data on turnover, engagement, and performance; leverage insights to drive improvements.
• Lead employee engagement initiatives, recognition programs, and team-building events.

🛠️ Talent & Onboarding

• Partner with store leaders and recruiters to define talent needs and oversee the hiring process.
• Lead onboarding for new Store Managers to ensure a smooth transition and strong integration.

🚀 Performance & Development

• Manage the performance review cycle, supporting Store Managers in evaluating and growing their teams.
• Foster a culture of continuous feedback and professional growth.
• Drive succession planning and mobility within the retail network.

🎓 Background & Skills

• Degree in Human Resources, Business Administration , or related field (Master’s or CPHR designation a plus).
• 5+ years HR experience , including multi-site or retail environments.
• Strong understanding of employment law, workplace safety, and HR compliance .
• Knowledge of US labor laws is a strong asset .
• Skilled in performance management, employee relations, and sensitive discussions.
• Excellent communication, interpersonal, and problem-solving skills.
• Passion for retail, fashion, or lifestyle brands is a plus.

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