Job Description

Job Description

Job Description

General Purpose:

Are you a highly motivated leader with a knack for operations, customer service, and team building? We are seeking a dedicated and experienced Gas Station Manager to oversee the daily operations of our White Star gas station and convenience store in Newman Grove, NE. In this pivotal role, you will be responsible for ensuring smooth operations, maximizing profitability, maintaining high standards of customer satisfaction, and leading/guiding a team. If you thrive in a customer oriented environment and are committed to excellence, we want to hear from you!

• Operational Management:
  1. Oversee all daily operations of the gas station, fuel pumps, and convenience store.
  2. Ensure efficient and secure cash handling, daily reconciliation, and bank deposits.
  3. Maintain accurate inventory control for all products, minimizing shrinkage and waste.
  4. Ensure all fuel pumps are operational, clean, and properly maintained.
  5. Manage shift schedules, breaks, and ensure adequate staffing levels at all times.
• Financial Performance:
  1. Monitor sales performance, manage controllable expenses, and actively work to meet and exceed sales and profitability targets.
  2. Implement effective merchandising strategies to maximize convenience store sales.
  3. Oversee pricing strategies for fuel and in-store products in line with company guidelines and competitive analysis.
• Team Leadership & Development:
  1. Recruit, hire, train, and onboard new team members.
  2. Provide ongoing coaching, performance feedback, and conduct performance reviews for all staff.
  3. Create a positive and productive work environment that fosters teamwork and employee development.
  4. Address and resolve employee relations issues promptly and effectively.
• Customer Service Excellence:
  1. Ensure all staff deliver exceptional customer service, responding promptly and courteously to customer inquiries and complaints.
  2. Maintain a clean, safe, and welcoming environment for all customers.
• Compliance, Safety & Security:
  1. Ensure strict adherence to all company policies, procedures, and governmental regulations (e.g., fuel handling, environmental, health & safety, age-restricted sales).
  2. Implement and enforce security measures to protect company assets, employees, and customers.
  3. Conduct regular safety inspections and ensure proper maintenance of all equipment.
  4. Manage and report all incidents, accidents, and security breaches as per company protocol.
• Merchandising & Inventory:
  1. Manage product ordering, receiving, stocking, and display for the convenience store.
  2. Optimize product assortment based on customer demand and seasonal trends.
  3. Build and maintain positive relationships with vendors and delivery drivers.
• Administrative Duties:
  1. Complete all necessary paperwork, reports, and documentation accurately and on time.
  2. Utilize point-of-sale (POS) and inventory management systems effectively.
  3. Conduct weekly inventory audits for accuracy

• Education: High school diploma or equivalent required; Associate's or Bachelor's degree in Business Management or a related field preferred.
• Experience:
• 2-3+ years of retail management experience, with at least 1 year in a gas station or convenience store environment preferred.
• Proven experience in managing a team, including hiring, training, scheduling, and performance management.
• Demonstrated experience with cash handling, inventory control, and loss prevention.
• Skills:
• Strong leadership, interpersonal, and communication skills (written and verbal).
• Excellent customer service orientation with a positive attitude.
• Solid understanding of retail financial metrics and operations.
• Proficiency in POS systems and basic computer skills (Microsoft Office Suite).
• Ability to work independently and make sound decisions in a fast-paced environment.
• Strong problem-solving and conflict-resolution abilities.
• Detail-oriented with strong organizational and time management skills.
• Licenses/Certifications: Valid driver's license required. (May require specific certifications related to fuel dispensing or sales of restricted products - add if applicable).

• Ability to stand for extended periods, walk, bend, stoop, and lift up to 50 pounds.
• Ability to work in various weather conditions (indoors and outdoors).
• Comfortable working with fuel and chemicals while adhering to safety protocols.

• Fast-paced retail environment with exposure to fuel products and various temperatures.

May require working evenings, weekends, and holidays as needed to cover operational demands

Job Tags

Similar Jobs