Job Description

Overview Senior Product Operations Manager, New Hardware — Palmetto. Palmetto is a leading clean tech company on a mission to accelerate the transition to a clean energy future. Our award-winning technology platform empowers homeowners, businesses, and entrepreneurs to adopt renewable energy through simple, scalable, and innovative solutions. We deliver end-to-end solutions for whole home electrification that put clean energy within reach for all. Location: Charlotte, NC. Responsibilities Provide expertise in the ins-and-outs of current, future, and legacy solar and residential energy technologies – especially solar modules, batteries, inverters, monitoring platforms and mounting hardware – to ensure Palmetto has the most sophisticated offering / approach in the market. Seamlessly communicate requirements between a number of disparate stakeholders, including engineers, operations teammates, OEMs, and investors. Understand and share the business implications of hardware decisions — both from the perspective of hardware performance and installation / maintenance processes. Work closely with commercial and operational teams to ensure successful new hardware launches and maintain AVL requirements. Proactively identify new partners and technologies that advance Palmetto’s strategic approach, and share proposed product and hardware strategies with leadership. Maintain relationships with OEM partners and technical teams, and proactively communicate changing requirements from partners to Palmetto and from Palmetto to partners. Qualifications 7+ years of experience in a role which provides a deep, highly technical, hands-on understanding of solar and/or other energy efficiency technologies – potential backgrounds include hardware product development, electrician / installer, etc. Experience in the solar industry is required; experience with other home efficiency hardware types, such as HVAC, smart thermostats, EV Chargers, etc. is a plus. You can dive into an in-depth Independent Engineer report on a solar inverter or battery and quickly understand the risks / strengths of the product, and work with the OEM to determine what is possible to mitigate. You are highly analytical, data-driven, and detail-oriented, with the ability to use data to drive decisions. You have experience managing across multiple priorities, being adaptable, while influencing peers and cross-functional teams – and are able to organize / lead multiple parallel workstreams. You have strong communication skills, and can communicate seamlessly with senior leaders, cross-functional peers, and external stakeholders in a timely manner. You proactively look beyond the obvious and understand the root cause and solve problems. Experience working at an early stage startup is preferred. Contractor's license and/or Electrical license is preferred. Benefits Palmetto offers a comprehensive benefits package—including unlimited PTO, medical, dental, and vision coverage, paid parental leave, retirement plans, and more—so you can have it all both personally and professionally. Equal Employment Opportunity Palmetto embraces diversity and is an Equal Employment Opportunity employer. Employment is decided on the basis of qualifications, merit, and business need. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or any other status protected under federal, state, or local law. #J-18808-Ljbffr Palmetto

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