Job Title: Receptionist/ Administration Assistant
About HVE Healthcare Assessments
HVE Healthcare Assessments is an industry leading provider of Independent Medical Assessments. HVE is well known for its client-focused culture and its commitment to quality and integrity. We are unwavering in dedication to our customers and providing timely, impartial and defensible assessments and reports.
Founded in 1994, HVE Healthcare Assessments is a privately held, Canadian company. We have been providing independent health services to private and public sector organizations since our inception. We remain one of the few independently owned and operated service providers within our industry.
Job Objective:
To provide administrative support to the Administration Department by completing various reception, customer service and administrative duties.
Responsibilities:
· Making phone calls to clients to confirm appointments.
· Answering phones
· Greeting and welcoming claimants and other visitors to the office
· Acting as a chaperone for examinations
· Processing and mailing out confirmation letters.
· Creating notes for all communication on HVE’s internal electronic system
· Follow-up on late cancellations and no-show services via phone and email
· Processing file information for upcoming assessments
· Creating Document Lists
· Report formatting and exporting
Qualifications:
· Excellent verbal and written communication skills
· Outstanding interpersonal and customer service skills
· Intermediate computer skills (Excel, Word), experience using Google Workstation a plus.
· Thrives when multi-tasking and working in a fast-paced environment.
· Ability to work collaboratively within a team environment and independently.
· Willingness to go beyond one’s own job description to assist the team as needed.
What We Offer
● $19 per hour
● 2 Weeks of Paid Vacation + 6 PTO days (Paid Time Off).
● Benefits - Extended Healthcare, Dental & Vision, and Mental Healthcare.
● On-Site Parking.
● Casual Dress Code.
Reports To: Manager and/or Team Lead of Administration Department
Hours: 9:00 AM - 6:00 PM/ 9:30 AM - 6:30 PM, Monday to Friday and additional hours as needed
Breaks: 1-hour unpaid lunch
HVE Healthcare Assessments is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). HVE Healthcare Assessments is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Human Resources will work with applicants requesting accommodation at any stage of the hiring process.
HVE Healthcare Assessments values the diversity of people and communities and is committed to excellence and inclusion. We welcome all qualified individuals to apply to any opening within the organization.
All information obtained during recruitment will be used for employment purposed only and not for any other purpose.
Job Types: Full-time, Permanent
Pay: $19.00 per hour
Benefits:
Work Location: In person
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