Job Description

Applications are welcome from internal and external candidates. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, internal candidates are considered first-tier candidates.

Project support and research (50%) 

1. Collect, compile, collate data and information, provide initial assessment in the review of policies, schemes, and other operational information on labour mobility and social inclusion through document reviews, relevant material and presentation development, meeting/webinar participation among others.

2. Provide support to stakeholder engagement and collaboration activities, distribute timely and accurate information to government counterparts, local partners (e.g., RHQ, NGOs, UN agencies, private sector, training institutes), and relevant IOM missions to support AVRR, CT, labour mobility and social inclusion, and resettlement activities.

3. Assist in preparing advocacy materials, presentations, policy briefs, and reports to raise awareness among stakeholders, government counterparts, and the public.

4. Engage proactively with local partners and community representatives to encourage positive narratives and greater understanding of labour mobility and social inclusion.

5. Monitor current issues, trends, and developments in migration and social inclusion, providing timely updates and recommendations to the Programme Manager and team members for informed advocacy interventions.

Case Management and Field Support (50%)

6. Undertake case management activities, casework interviews, manage files for case intake and follow-ups, and assist the coordination with relevant agencies to ensure effective services for beneficiaries.

7. Provide support to case data management activities including case files management, manage beneficiaries case files, medical and other records, including, if assigned, verifying the creation of new case files in MiMOSA, the timely and accurate distribution of case files, that all returned files are promptly filed, that the file tracking system is used to keep comprehensive track of files.

8. Support departure, transit, and arrival logistics for beneficiaries, including organizing transportation, assisting with documentation and airport procedures, conducting pre-departure briefings, and addressing travel issues or special needs as required.

9. In coordination with the Programme Associate, liaise as needed with other teams and units in the office and other missions. Provide regular reports on the work being accomplished to the Programme Manager and team members. 

10. Undertake duty travel as needed to conduct casework interviews, airport operations, and pre-departure supports.

11. Perform such other duties as may be assigned.

Education

• Completed secondary education required.   Experience
  • Five years of working experience with secondary education; three years of working experience with Bachelor’s degree
  • Thorough knowledge of English
  • Ability to use own initiative and work under pressure with minimum supervision Skills
    • Excellent computer skills - Word, Excel and Internet
    • Strong interpersonal and communication skills
    • Attention to detail and ability to organize
    • Self-motivated and objective driven Languages
      • For this position, fluency in English and Japanese is required (oral and written).
      • Working knowledge of other languages (Tagalog, Thai, and Spanish) is an advantage. IOM’s official languages are English, French and Spanish. Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.   Required Competencies   IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process.   Values - all IOM staff members must abide by and demonstrate these three values:
      • Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
    • Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
  • Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Courage: Demonstrates willingness to take a stand on issues of importance.

Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated. Core Competencies – behavioural indicators (Level 1) Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results. Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes. Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate. Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work. Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way. Notes Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation. This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months. This post is subject to local recruitment. Only those holding a valid residence and work permit for the country where this position is based will be eligible for consideration. Appointment will be subject to certification that the candidate is medically fit for appointment, verification of residency, visa, and authorizations by the concerned Government, where applicable. IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities. IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts. IOM only accepts duly completed applications submitted through the IOM online recruitment system. The online tool also allows candidates to track the status of their application. For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies

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