Job Description

Process Consultant (x2) – 6-Month Contract | Hybrid

Location: Toronto (Hybrid – Onsite every Tuesday & second Friday of each month)

Contract Duration: Dec 15, 2025 – Jun 15, 2026

Hours: 7.5 per day

Openings: 2 positions

About the Role

We’re looking for two experienced Process Consultants to join our Infrastructure Technology team on a critical regulatory program. This project focuses on vulnerability patching and the creation of new operational processes to strengthen compliance, governance, and technology readiness.

In this role, you will help optimize existing workflows, design new processes, reduce operational complexity, and enable continuous improvement across the organization.

What You’ll Do

• Lead process engineering initiatives across Infrastructure Technology
• Develop detailed current state and future state process maps
• Create measurement frameworks, KPIs, and data collection plans
• Conduct process capability analysis and identify optimization opportunities
• Facilitate workshops to design future-state processes
• Build implementation plans and sustainability metrics
• Provide reporting, insights, and updates to senior leaders
• Coach teams on process engineering principles and continuous improvement

Who You Are

• You’re passionate about process excellence and continuous improvement
• Detail-oriented with strong analytical and critical-thinking skills
• Strong communicator capable of translating complex information into actionable insights
• Collaborative, team-oriented, and aligned with values of trust, teamwork, and accountability

Must-Have Qualifications

• 10+ years of experience in process engineering or process improvement
• Lean Six Sigma Green Belt or higher , OR ITIL certification (both preferred)
• Strong understanding of technology processes , ideally within infrastructure or IT operations

Nice-to-Have Skills

• Experience designing or improving vulnerability patching processes
• Background in regulatory, compliance, or risk-driven process work

Why Join Us?

• Opportunity to influence high-visibility, regulatory-critical initiatives
• Work closely with Infrastructure Engineering leaders
• Contribute directly to enterprise-level process modernization
• Hybrid schedule with predictable onsite days
• Strong potential for contract extension

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