Patient Advocate Job at AdventHealth, Kissimmee, FL

NkF2UFdHQUFJaXg2aW9QbHpCSG4zTW5YVmc9PQ==
  • AdventHealth
  • Kissimmee, FL

Job Description

All the benefits and perks you need for you and your family:




Benefits from Day One




Paid Days Off from Day One




Career Development




Whole Person Wellbeing Resources




Mental Health Resources and Support




Our promise to you:




Joining AdventHealth is about being part of something bigger. Its about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind, and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.




Schedule: Full-time




Shift: Monday - Thursday 7:30am - 5:30pm




Location : 410 Celebration Place, Suite 100, Celebration, FL 34747




The community you'll be caring for:




  • Join a team that provides exceptional patient-based care.



  • Collaborative teams that work together for a common goal



  • Compassionate and supportive leaders ensure work life balance for team members and providers without compromising patient care.



The role you'll contribute: (job summary)




The Patient Advocate is responsible for assisting patients in meeting their insurance requirements, scheduling and expediting necessary appointments, and discussing any questions, complaints, comments or suggestions with patients and their families. Advocates for patients in resolution of concerns and works with staff to resolve concerns and improve services.




The value you'll bring to the team:




Serves as liaison between the insurance company, the patient and the physician and accurately communicates insurance benefits/requirements to patients.




Responds to non-clinical questions for patients and routes all other calls correctly.




Schedules office appointments and surgeries appropriately.




Prepares patient charts prior to visit. Updates patient status in electronic tracking program.




Contacts insurance company to obtain referral number or pre-certification/authorization as needed per procedure and files referrals, authorizations and clearances appropriately.




Provides individualized support and guidance for patients and maintains timely responsiveness to patient inquiries, questions and concerns.




Directs the patients to the appropriate specialists and vendors according to their insurance.




Obtains and complies necessary medical records from specialists or hospital to process the referral and/or authorizations and conducts timely follow up with the insurance company regarding the status of the authorization.




Participates in patient educational events/sessions.




The expertise and experiences you'll need to succeed:




Minimum qualifications:




  • High School graduate or equivalent is required.



  • Experience with computers required.



Preferred experience:




  • Knowledge of health care field and medical terminology preferred.



  • Must be willing to float to other FPMG practices, within reason, when patient load, vacation schedules, etc. make it necessary.



  • Demonstrates ability to communicate by reading, writing legibly, speaking and comprehending English effectively in order to carry out job requirements.



This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.



Category: Physician Services



Organization: AdventHealth Medical Group Central FL



Schedule: Full-time



Shift: 1 - Day



Req ID: 25028904

We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.

AdventHealth

Job Tags

Full time, Work at office, Local area, Shift work,

Similar Jobs

Randstad

growth officer. Job at Randstad

 ...namic, innovative AI healthcare startup company from US backed by one of the top VC in US a high-impact role for a p...  ...rating with major insurance providers across Asia. With offices in key global locations, they are poised for significan... 

welocalize

Korean Music Content Specialist in Japan Job at welocalize

#LI-JG1 Were looking for Korean candidates to work remotely in Japan region as a Music Content Specialist. The specialists will be involved in transcribing lyrical content in their target language in line with project and industry pr... 

KeyStone Center

Unit Clerk/Behavioral Health Technician Job at KeyStone Center

 ...nursing. KeyStone offers comprehensive benefits for the Unit Clerk position, such as: ~ Challenging and rewarding work...  ...nations largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (NYSE: UHS) has built... 

Aramark

Baker Lead- Guinness Brewery Restaurant Job at Aramark

The Lead Baker is responsible for cooking and preparing food according to recipes and production guidelines while adhering to food safety, food handling, and sanitation procedures. The individual should safely handle knives and equipment such as grills, fryers, ovens, ...

Amico

SAP S/4 HANA ABAP Developer Job at Amico

Position: SAP S/4 HANA ABAP Developer Location: Richmond Hill, ON The Amico group of companies is looking to fill the role of SAP Developer. We will only consider candidates who are prepared to work full-time, on-site. To join our growing team, please review the Responsibilities...