Job Description

Client Experience Coordinator (Part-Time)

Giant Leap
Remote-First • Vancouver, BC
12–16 Hours/Week
Compensation: CA $30 to $38/hour (depending on experience)

For more than 20 years, Giant Leap has supported hundreds of business owners and senior leaders through assessments, workshops, peer mentoring, and consulting. We are now looking for a Client Experience Coordinator who will play a key role in creating smooth, memorable experiences for our members and peer group leaders.

This is a remote-first part time role based in Metro Vancouver, with occasional in-person meetings and events. A valid passport is required for cross-border travel (twice a year).

What You’ll Do

As the Client Experience Coordinator, you’ll be the operational backbone that keeps our programs running smoothly. Your responsibilities include:

Tech & Systems Coordination

• Maintain and organize our admin tech stack across Google Workspace, HubSpot CRM, and Central Desktop

• Keep shared calendars, documentation, and resource libraries up to date and easy to navigate

Leader & Member Support

• Support peer group leaders with onboarding, scheduling, technical needs, and general inquiries

• Support member onboarding and offboarding, ensuring a warm, seamless experience

Communications & Event Coordination

• Prepare and distribute speaker and presenter announcements

• Arrange venues, logistics, and refreshments for group meetings, events, and offsites

• Assist with general communications and coordination across teams and member groups

What You Bring

We’re looking for someone who loves organization, communication, and creating positive experiences. You are:

• An excellent communicator with a friendly, professional demeanor

• Highly detail-oriented—you catch the small things and take pride in precision

• Proficient with Google Workspace, and comfortable managing multiple software platforms (HubSpot experience is held in high regard)

• Organized, proactive, and reliable in keeping systems and information current

• Enthusiastic about supporting leaders and contributing to a collaborative team environment

Required Background

• Post-secondary education

• 3–5 years in a customer-facing or client support role

Compensation & Details

• Contract role: 12–16 hours/week

• Hourly rate: CA $30–$38/hour, based on experience

• Location: Metro Vancouver

• Remote-first, with periodic in-person meetings and attendance at Giant Leap events

If you’re energized by helping people have exceptional experiences and enjoy keeping operations running smoothly behind the scenes, we’d love to hear from you.

This is an immediate opening and cover letters are not required.

About Us

TPD is a leading workforce solutions provider with a mission to help organizations perform and people succeed.

We partner with over 200 companies across North America, specializing in Business Professionals, Warehouse & Distribution staff, and technical roles in Mining and Aviation.

Whether you’re starting, changing, or advancing your career, TPD is here to support your success.

Let’s get to work!

We are proud to be an Equal Employment Opportunity employer and value the strength that diversity brings to the workplace. We welcome applications from all qualified candidates, regardless of race, color, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age, disability, veteran status, or any other protected characteristic. Accommodations are available upon request for candidates throughout the selection process.

Job Tags

Hourly pay, 16 hours, Contract work, Immediate start, Remote work,

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