Medical Administrative Assistant Remote
Support national disability claims processing in a fully remote detail-driven administrative role within the insurance industry. This full-time position involves document review risk analysis and client communication auditing. Bilingual fluency strong organization skills and Microsoft Office proficiency are essential.
What is in it for you:
Hourly salary of $17.78 based on experience.
14-month contract with possibility of being extended.
Full-time position: 37.50 hours per week.
Remote work flexibility based on Eastern Time.
Work hours: Monday Wednesday and Friday from 11 am to 7 pm.
Work hours: Tuesday and Thursday from 12 pm to 8 pm.
Responsibilities:
Review and assess risk for outgoing communications to ensure compliance with privacy protocols and client-specific guidelines.
Provide written feedback to Case Managers and leadership teams regarding communication discrepancies.
Track and analyze communication trends to support process improvement.
Monitor and manage group email inboxes to meet turnaround and quality expectations.
Support additional administrative tasks such as tool referrals invoice processing and email management.
What you will need to succeed:
Post-secondary education (college or university level).
02 years of relevant administrative or office experience.
Bilingual in English and French to support clients in both languages.
Strong written and verbal communication skills.
Proficiency with Microsoft Office Suite (Outlook Teams Excel OneNote OneDrive PowerPoint) and Adobe.
Excellent attention to detail and accuracy.
Effective time management organization and prioritization skills.
Ability to apply critical judgment and problem-solving to resolve issues independently.
Comfortable working independently with minimal social interaction and within a team setting.
Flexible adaptable and able to manage high volumes and competing deadlines.
Ability to build collaborative relationships with internal stakeholders.
Disability management or group benefits knowledge is an asset.
Background in a health-related field or administrative office setting is an asset.
Why Recruit Action
Recruit Action (agency permit: AP-2000003) provides recruitment services through quality support and a personalized approach to job seekers and businesses. Only candidates who match hiring criteria will be contacted.
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