Job Description

PXO Innovation Lab are seeking a skilled and detail-oriented IT System Engineer to support our mission-critical infrastructure. This role involves hands-on technical support in a data center environment, including racking and stacking hardware, managing cabling, performing hardware diagnostics, and supporting remote teams. The ideal candidate will have experience in colocation environments and possess strong technical and organizational skills.

Key responsibilities  

• Deploy, install, and maintain servers, storage, and network equipment in our colocation centre.
• Perform cabling (fiber and copper) following best practices for labeling, routing, and documentation.
• Monitor and maintain environmental conditions (temperature, humidity, power usage) and escalate issues as needed.
• Coordinate with vendors and internal teams for hardware replacements, upgrades, or troubleshooting.
• Maintain accurate inventory of data center assets using asset management tools.
• Ensure data center security policies and procedures are followed at all times.
• Provide basic network and server troubleshooting on-site.
• Participate in planned maintenance windows (outside of working hours) if required.
• Manage monitoring system to ensure accurate visibility into infrastructure health and performance.
• Support DevOps activities, including deployment automation and configuration of infrastructure-as-code tools.

This role needs someone to work in person at our Barrie data centre 2-3 days a week.

Requirements

• Bachelor's degree in IT or related field preferred.
• 3+ years of experience in a data center or colocation facility environment.
• Strong experience with server, networking and storage hardware (Dell preferred).
• Basic understanding of networking concepts (IP addressing, VLANs, cabling standards).
• Experience with ticketing systems and documentation tools (Jira).
• Ability to lift and move equipment up to 40 lbs.
• Must be able to work in high-security environments with strict access controls.
• Strong attention to detail and organizational skills.

Desirable but not essential:  

• Experience with DCIM tools (Data Center Infrastructure Management).
• Knowledge of power distribution systems and PDU management.
• Intermediate Linux or Windows command-line experience.
• Experience with system Monitoring system (Checkmk) and syslog tools (Splunk or Graylog)
• IT certifications (CompTIA, etc.) are a plus.

About Pixomondo (PXO)

PXO, a Sony Pictures Entertainment company, creates industry-leading Visualization, Virtual Production, and Visual Effects for premium Film and Episodic content. Through its 23-year history, the Oscar, BAFTA, & Emmy-winning creative and technology company has been a trusted partner for storytellers and showrunners worldwide.

PXO’s Innovation Lab is where the future of content creation is being built. Backed by Sony and powered by a world-class team of disruptors, this high-tech hub explores emerging technologies like AI, machine learning, real-time engines, robotics, and new media workflows.

We’re not just redefining how VFX and animation are made, we’re shaping the next wave of storytelling across all mediums. Our team thrives on experimentation, rapid prototyping, and pushing the boundaries of what’s possible, using cutting-edge hardware and software to challenge industry norms and invent bold new ways to create."

Why Join Us?

• Help shape a next-generation visual platform from the ground up
• Build immersive web experiences that bridge creativity and functionality
• Collaborate with a team of engineers, artists, and designers
• Enjoy a flexible hybrid work model with a creative downtown Toronto hub
• Opportunity for renewal or long-term engagement

Benefits

Pixomondo is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, age, sexual orientation, gender identity, or other protected characteristics.

Benefits may vary by location due to regional regulations and company policies.

PXO does not accept resumes from recruiters. Unsolicited resumes are accepted directly from candidates only. PXO will not pay any fees associated with unsolicited resumes. 

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