hotel night auditor Job at Bestwestern Plus Drayton Valley, Drayton Valley, AB

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  • Bestwestern Plus Drayton Valley
  • Drayton Valley, AB

Job Description

Overview

Languages

English

Education

  • No degree, certificate or diploma

Experience

Experience an asset

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

  • Investigate complaints and claims
  • Register arriving guests and assign rooms
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Process guests' departures, calculate charges and receive payments
  • Balance cash and complete balance sheets, cash reports and related forms
  • Maintain an inventory of vacancies, reservations and room assignments
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Assist clients/guests with special needs
  • Perform light housekeeping and cleaning duties
  • Provide customer service

Job Tags

Permanent employment, Full time, Remote work,

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