Job Description

Position Summary

The Event Sales & Coordinator is responsible for driving event bookings while planning, coordinating, and executing all aspects of on-site events. This role balances sales, client relationship management, site tours, logistics, and day-of coordination , ensuring each event runs seamlessly and meets Knollwood’s high service standards.

The ideal candidate is highly organized, personable, sales-driven, and thrives in a fast-paced, guest-focused environment.

Key ResponsibilitiesEvent Sales & Client Relations

• Respond to event inquiries via phone, email, and in-person in a timely and professional manner
• Conduct on-site tours of Knollwood’s event spaces (Harris Hall, Hitching Post Tent, outdoor areas, golf course)
• Prepare and follow up on quotes, proposals, contracts, and deposits
• Convert inquiries into confirmed bookings and contribute to event revenue targets
• Serve as the primary point of contact for clients from booking through event completion

Event Planning & Coordination

• Assist clients with event timelines, layouts, logistics, and vendor coordination
• Coordinate details including room set-ups, rentals, décor, bar services, and staffing requirements
• Maintain detailed event files and ensure all information is communicated to internal teams
• Create event orders and schedules for staff, vendors, and management

Day-of Event Management

• Be present on-site for events to oversee setup, execution, and teardown
• Liaise with vendors, staff, and clients to ensure a smooth event flow
• Troubleshoot and resolve issues professionally and efficiently in real time
• Ensure events are executed according to contract and Knollwood standards

Administration & Team Collaboration

• Maintain accurate event records, calendars, and documentation
• Collaborate with golf operations, clubhouse staff, bar service, and management
• Assist with post-event follow-up, client feedback, and invoicing where required
• Support marketing and promotional efforts related to event bookings when needed

Qualifications & SkillsRequired Qualifications

• 2+ years of experience in event coordination, event sales, hospitality, or a related field
• Strong sales skills with the ability to convert inquiries into bookings
• Exceptional customer service and interpersonal communication skills
• Highly organized with strong attention to detail and time management abilities
• Ability to manage multiple events and deadlines simultaneously
• Comfortable working evenings, weekends, and holidays as required
• Proficient in Microsoft Office and/or Google Workspace
• Valid driver’s license and reliable transportation

Preferred Qualifications

• Experience coordinating weddings, corporate events, or golf-course events
• Familiarity with event booking software, CRM systems, or POS platforms
• Knowledge of food & beverage service and event logistics
• Background in hospitality, tourism, or event management

Personal Attributes

• Professional, confident, and personable demeanor
• Proactive, self-motivated, and sales-focused
• Calm and solution-oriented under pressure
• Strong team player with the ability to work independently
• Passion for delivering exceptional guest experiences

Job Tags

Contract work, Work at office, Weekend work, Afternoon shift,

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