Job Description

Event Operations Manager, MRG Live, Festivals & Events

The MRG Group

Vancouver, BC

Who we are

The MRG Group is a leader in experience creation. In operation since 2008, The MRG Group has grown to become Canada’s largest independent entertainment company, and through its ownership of 10 hospitality properties and 6 venues across Canada, the business is passionate about providing positive shareable experiences for its guests, 500+ employees, and partners. In addition, The MRG Group owns and operates an events business, travel company, digital publication, and ticketing service Admit One.

Who you are:

You are an organized self-starter who thrives on coordinating all aspects of event operations. You excel at transforming spaces whether a field, city street or venue into well-organized, engaging experience. A professional communicator, you can manage multiple tasks, teams and stakeholders across several projects at once. You are proactive, solution-focused and able to stay calm under pressure, bringing creativity and attention to detail to every event. If you are determined, passionate and excited by the world of live events, this role is for you.

The Event Operations Manager provides direct support for all site logistics for the MRG Events team. You will be involved in the development and execution of logistics and coordination for our major festivals, including Khatsahlano Street Party, Filberg Festival, National Indigenous Peoples' Day, Pleasant Day Festival, Barnside Harvest Festival, Car Free Days Festivals, and more.

The Fine Print:

• Coordinate and book all site equipment and services (tents, power, water, waste, fencing, heating, furniture, porta potties, vehicles, etc.) and manage progress on-site.
• Gather supplier quotes and provide to the Producer in a timely manner; estimate equipment needs accurately.
• Design and develop event site maps using Adobe Illustrator and ensure proper site marking.
• Develop and manage workback schedules, production schedules and master supply lists (MSL).
• Coordinate delivery, pickup and on-site oversight of all event equipment; assist in trucking schedules and load-in/load-out communication.
• Determine staffing needs and help build onsite staff schedules.
• Collaborate on event safety planning, print/distribute event information and participate in all production meetings.
• Develop, implement and oversee waste management plans.
• Reconcile supplier and contractor invoices against budget.
• Participate in post-event wrap-up meetings and provide feedback on successes and improvements.
• Promote a culture of safety, manage crew food requirements and foster a positive team environment.
• Work with the Crew Chief to manage staff onsite and maintain task lists.
• Other tasks as required.

We are looking for someone with:

• Proven experience in logistics and production, including on-site event management.
• Strong organization, self-motivation and attention to detail.
• Excellent written, verbal, and interpersonal communication skills.
• Ability to manage multiple projects and stakeholders effectively.
• Experience working collaboratively across teams.
• Comfortable taking on independent projects and problem-solving creatively.
• Proficiency with Slack, Email, Google Meet, and Phone communication.
• Comfort driving a 5 Ton truck is considered an asset.

What’s In It For You?

• Participation in the MRG Travel Ambassador Program.
• Employee discounts on our concerts/shows, at our hospitality venues.
• A fun and casual environment. You will be joining a close-knit, innovative team of creative and energetic go-getters.
• Career development opportunities with a company that encourages individuals to learn and grow.

Other things you need to know:

• This position is full-time, 5 days a week, in office and on-site.
• The MRG Group is committed to diversity, equity, and inclusion. We encourage applicants from all backgrounds to apply.
• If you require accommodations during the recruitment process, please contact us.

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