Job Description

Job Title: Environmental Services Manager

We are seeking a committed and hands-on Environmental Services Manager to lead the environmental services department within a senior living and retirement setting. This is an essential leadership role, responsible for overseeing all aspects of facility maintenance, housekeeping, and laundry services to ensure residents live in a safe, clean, and comfortable environment. The ideal candidate brings a combination of technical expertise, people management, and a passion for delivering quality service in a senior living community.

Job Responsibilities:

• Lead and manage a team of environmental services staff, including housekeepers, laundry aides, and maintenance personnel
• Coordinate and supervise daily operations across the residence
• Conduct preventative and routine maintenance of building systems, including HVAC, plumbing, electrical, boilers, fire alarms, and floor machines
• Manage relationships with contractors and casual/temp staff
• Maintain compliance with IPAC standards, health and safety regulations, and all internal policies
• Develop and manage the department's budget and capital expenditures
• Oversee scheduling, training, performance, and engagement of the environmental services team
• Ensure proper inventory and safe handling of cleaning supplies and chemicals
• Build a culture of accountability, compassion, and resident-focused service
• Support regular inspections and ensure all work meets applicable standards and best practices

Job Qualifications:

• Post-secondary degree or diploma in a relevant field (Property/Facility Management, Building Operations, Environmental Services, etc.)
• Minimum 2 years of leadership experience in environmental services or facility maintenance, preferably in a unionized healthcare or senior living environment
• Must be enrolled in or willing to enroll in the Property Administrator Certificate (PAC) program
• Strong working knowledge of building systems, emergency systems, and equipment
• Hands-on experience in housekeeping, laundry operations, and compliance
• Ability to manage a budget and make data-informed decisions
• Proven interpersonal and organizational skills; effective communicator and motivator
• Must provide (or be willing to obtain) a current Vulnerable Sector Check
• Passion for working with seniors and upholding values of Respect, Integrity, Compassion, and Excellence

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