E-commerce operation Job at Foreign Fashion Brand, 東京23区

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  • Foreign Fashion Brand
  • 東京23区

Job Description

ワークスタイル

リモートワーク・在宅勤務

募集要項

  1. Order Fulfillment and Inventory Management:

    • Supervise the end-to-end order fulfillment process, from order placement to delivery, ensuring accuracy and timeliness.
    • Implement and maintain effective inventory management practices to prevent stockouts and overstock situations.
  2. Logistics and Shipping:

    • Coordinate with logistics partners to optimize shipping processes and minimize delivery times.
    • Monitor shipping costs and negotiate contracts with carriers to ensure cost-effective and efficient transportation.
  3. Website Maintenance and Optimization:

    • Collaborate with the IT and web development teams to ensure the online platform is updated, user-friendly, and responsive.
    • Implement strategies to enhance the online shopping experience, including streamlined checkout processes and mobile optimization.
  4. Customer Service:

    • Oversee customer service operations, addressing inquiries, resolving issues, and ensuring customer satisfaction.
    • Implement and monitor customer feedback mechanisms to continuously improve the online shopping experience.
  5. Analytics and Reporting:

    • Utilize data analytics tools to track key performance indicators (KPIs) and generate reports on sales, inventory levels, and customer behavior.
    • Analyze data to identify trends, opportunities, and areas for improvement.
  6. Cross-functional Collaboration:

    • Collaborate with marketing, sales, and IT teams to execute promotional campaigns, product launches, and other online initiatives.
    • Ensure effective communication and alignment between different departments involved in the e-commerce process.

応募必要条件

職務経験 1年以上
キャリアレベル 新卒・未経験者レベル
英語レベル ビジネス会話レベル
日本語レベル 流暢
最終学歴 専門学校卒
現在のビザ 日本での就労許可が必要です

勤務地

  • 東京都 23区

労働条件

給与

350万円 ~ 500万円

業種

アパレル・ファッション

職種

会社概要

会社の種類 外資系企業
外国人の割合 外国人 少数

Job Tags

リモートジョブ,

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