Job Description

ワークスタイル

募集要項

1. Order Fulfillment and Inventory Management:

   • Supervise the end-to-end order fulfillment process, from order placement to delivery, ensuring accuracy and timeliness.
   • Implement and maintain effective inventory management practices to prevent stockouts and overstock situations.

2. Logistics and Shipping:

   • Coordinate with logistics partners to optimize shipping processes and minimize delivery times.
   • Monitor shipping costs and negotiate contracts with carriers to ensure cost-effective and efficient transportation.

3. Website Maintenance and Optimization:

   • Collaborate with the IT and web development teams to ensure the online platform is updated, user-friendly, and responsive.
   • Implement strategies to enhance the online shopping experience, including streamlined checkout processes and mobile optimization.

4. Customer Service:

   • Oversee customer service operations, addressing inquiries, resolving issues, and ensuring customer satisfaction.
   • Implement and monitor customer feedback mechanisms to continuously improve the online shopping experience.

5. Analytics and Reporting:

   • Utilize data analytics tools to track key performance indicators (KPIs) and generate reports on sales, inventory levels, and customer behavior.
   • Analyze data to identify trends, opportunities, and areas for improvement.

6. Cross-functional Collaboration:

   • Collaborate with marketing, sales, and IT teams to execute promotional campaigns, product launches, and other online initiatives.
   • Ensure effective communication and alignment between different departments involved in the e-commerce process.

応募必要条件

勤務地

• 東京都 23区

労働条件

350万円 ~ 500万円

アパレル・ファッション

職種

会社概要

Job Tags

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