【求人No NJB2243784】
・ Leader of 8D reports towards customers to secure proper lead time and high quality level in response to claims investigations corrective actions implementation.
・ Leader of cross functional team in regards to proper execution of 8D methodology originating from customer complaints;
・ Driver of factory QRQC ensuring right functions are involved depending on the failure symptoms.
・ Act as Quality Coordinator role within quality related IT systems （IQOS Salesforce）;
・ Coordinate necessary containment actions to minimize negative impact to the customer.
・ Work closely and proactively with frontend functions to understand product usage in their application and contribute to improved customer product satisfaction. Support Local Inspection Centers to ensure a valid and fast response to customers.
・ Initiate Quality Red Alerts on the production originating from customer complaints; trainings to BCW.
・ Maintain customer quality related data to share the status with the Management.
| 職務経験 | 無し |
| キャリアレベル | 中途経験者レベル |
| 英語レベル | 流暢 |
| 日本語レベル | ネイティブ |
| 最終学歴 | 大学卒： 学士号 |
| 現在のビザ | 日本での就労許可が必要です |
・ Demonstrable experience in a similar role （automotive experience is an advantage）
・Bachelor’s degree in engineering （mechanical engineering preferable）
・Fluent English and Japanese
・Root Cause problem solving/ 8D methodology/ common quality core tools/ statistical knowledge
・Knowledge of relevant quality standards: ISO 9001 IATF 16949
・Strong communication and interpersonal skills team player mindset
・High degree of proactivity thinking out of the box and questioning status quo ・ mindset
正社員
給与700万円 ~ 900万円
勤務時間08:00 ～ 16:45
休日・休暇【有給休暇】有給休暇は入社時から付与されます 有給：入社初日より付与（最大22日）※入社月により付与日数が異なる 【休日】完全…
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