Job Description

Now, if you were to come on board as our Intake Specialist for CIBC Square , we’d ask you to do the following for us:

• Coordination of event requests :
• Triage and direct Intake Form requests for all CIBC Square Conference Centre meeting and event requests.
• Support scheduling of meetings/event bookings while identifying potential conflicts to bring forward for resolution.
• Provide regular calendar updates to the events team.
• Guest services & communications: Support the management of the general mailbox ensuring timely responses.
• Cultivate relationships on behalf of the CIBC Square Conference Centre across the organization with a hospitality-first approach.
• Provide coordination across various workstreams and service lines as needed for requests and communications to the CIBC Square Conference Centre.
• Administrative support: Provide regular updates and regular event requests to the landlord operations team.
• Configure and update the Event Management System as required and validate event data entries.
• Handle general office duties, such as record-keeping and other duties as required.

Think you have what it takes to be our Intake Specialist for CIBC Square? We’re committed to hiring the best talent for the role. Here’s how we’ll know you are the best fit:

• You have 3-5 years of relevant experience
• You’re reliable, mature and consistent
• You are logistics-minded to be able to effectively manage our intake dashboard and event calendar
• You have refined hospitality-communication skills to be able to be the first point of contact while managing the conference centre mailbox

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