Job Description

ワークスタイル

残業少なめ

募集要項

Job Summary:
We are seeking a motivated Level 1 Network Engineer to provide on-site support and maintenance for client airport systems at Chitose Airport (CTS). The ideal candidate should possess intermediate-level IT knowledge with hands-on experience in Windows Server environments and TCP/IP network troubleshooting.

You will be responsible for ensuring the smooth operation, monitoring, and maintenance of mission-critical client systems including CUTE, CUSS, eGate, PFM, and BPM infrastructure.

Key Responsibilities:

• Perform daily monitoring, maintenance, and troubleshooting of client systems, including:
• CUTE (Common Use Terminal Equipment) – 262 units
• CUSS (Common Use Self Service) – 38 units
• eGate – 6 units
• PFM & BPM – Support included
• Diagnose and resolve network and system incidents related to hardware, software, and connectivity.
• Coordinate with Level 2/3 engineers and the client’s remote support team for escalations.
• Conduct system health checks, performance monitoring, and preventive maintenance.
• Support end users with incident reporting, ticketing, and resolution tracking.
• Maintain accurate documentation of configuration, incidents, and asset updates.

応募必要条件

職務経験	3年以上
キャリアレベル	中途経験者レベル
英語レベル	日常会話レベル (英語使用比率: 25％程度)
日本語レベル	ネイティブ
最終学歴	短大卒： 準学士号
現在のビザ	日本での就労許可が必要です

スキル・資格

Technical Requirements:

• Intermediate-level knowledge of Windows Server administration and TCP/IP networking.
• Understanding of LAN/WAN concepts, switching, routing, and network devices.
• Basic troubleshooting skills for hardware, OS, and peripheral devices.
• Familiarity with client systems or airport IT environments is a strong advantage.
• Qualifications & Experience:
• Diploma or Bachelor’s degree in IT, Computer Science, or related field.
• 1–3 years of experience in IT support or network administration.
• Relevant certifications (e.g., CompTIA Network+, MCSA, CCNA) preferred.

Soft Skills:

• Strong communication and teamwork abilities.
• Proactive attitude with keen attention to detail.
• Able to work under pressure in airport operational environments.
• Work Schedule:
• Shift-based support (including weekends and holidays as required).

勤務地

• 北海道

労働条件

雇用形態

正社員

給与

450万円 ~ 600万円

業種

ITコンサルティング

職種

会社概要

会社の種類

中小企業 (従業員300名以下) - 外資系企業

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