Job Description
Join the Team Behind Hamilton’s Chicest Retreat The C Hotel by Carmens is more than just a place to stay—it’s a modern, stylish destination where exceptional service and unforgettable experiences come together. Nationally recognized for sincere, attentive service and flawless performance, the heart and soul of the C Hotel’s success is its remarkable team.
Whether you’re welcoming guests at the front desk, keeping rooms spotless, coordinating seamless events, supporting sales, or helping deliver memorable banquets, your role is key to creating the warm, polished experience that sets the C Hotel apart.
Part of Carmens Group—an award-winning hospitality leader with over 40 years of creating extraordinary moments—you’ll join a close-knit, passionate team dedicated to making every guest feel truly cared for. If you’re detail-driven, people-focused, and ready to grow your career in a vibrant, fast-paced environment, the C Hotel is your next great opportunity.
Why Work for Carmens Group?- Flexible scheduling
- Career coaching & growth opportunities
- Great Place to Work Certified
- Named Best Workplace in Canada & Hospitality/Retail
- Perks & Benefits
- Pay on Demand – get paid when you need it
- Global Hotel Discounts for your travels
- Comprehensive Group RRSP & Health Benefits
- Staff discounts at our restaurants
- Wellness programs & staff events
- Clear opportunities to grow into leadership roles
- Employee recognition programs celebrating your achievements and milestones
- Referral bonuses when you bring great talent to the team
- Safe, inclusive and supportive workplace culture
Join a company that values your growth, wellbeing and passion – where your career is supported every step of the way.
As a Banquet Server, you’ll be part of a dynamic team that brings events to life—from elegant weddings to corporate galas. You’ll play a key role in delivering seamless service, personalized hospitality, and memorable experiences for every guest, every time.
Your responsibilities will include: - Greeting guests with warmth and professionalism, creating a welcoming and attentive atmosphere
- Serving food and beverages with efficiency, care, and attention to presentation
- Communicating clearly with kitchen staff to accommodate dietary needs and special requests
- Learning and understanding the details of each event’s menu and service plan
- Ensuring guest satisfaction throughout the event by being attentive, proactive, and responsive
- Clearing tables, resetting as needed, and maintaining clean and organized service areas
- Supporting your team with side duties, such as preparing service stations and restocking supplies
- Taking direction from the Banquet Supervisor to ensure smooth and timely service
- Demonstrating sound judgment, professionalism, and leadership in a fast-paced environment
- Contributing to a collaborative and respectful team culture focused on excellence
- Helping to create extraordinary memories for guests celebrating life’s most important moments
- Performing additional duties as assigned to support banquet operations
This is a fantastic opportunity for someone who enjoys special events, thrives in high-energy settings, and is passionate about delivering exceptional guest experiences.
The Spark you Bring to Every Celebration - Experience in banquets, catering, restaurants or high-volume service environments
- A natural ability to connect with guests and deliver outstanding hospitality
- Strong communication skills and confidence interacting with both guests and team members
- Proven ability to stay composed and effective in fast-paced, high-pressure situations
- A guest-first mindset with a passion for creating memorable experiences
- Leadership skills and the ability to support or supervise a team when needed
- A polished, professional appearance and demeanor suited to upscale or formal events
- Flexibility to work evenings, weekends, and event-based hours, including late night closing shifts
- A positive attitude, reliability, and a willingness to jump in wherever needed
- Smart Serve certification
We are Carmens Group—a proud Hamilton-born hospitality company with a mission to create extraordinary memories. Our venues include Carmen’s Event Centre, The C Hotel, The Lakeview, the Hamilton Convention Centre, fig&lemon Catering, The Arlington Hotel, and the Good Earth Food & Wine.
Together, we’re shaping the future of Southern Ontario’s event and culinary scene—one unforgettable experience at a time.
Are You Ready to Take the Lead?
If you’re a passionate service professional who thrives in fast-paced event environments and takes pride in creating unforgettable guest experiences, this is your moment. Apply today and let’s deliver something extraordinary—together.
Carmens Group makes certain there is an equal employment opportunity for all employees and applicants for employment. Carmens Group will strive to provide accommodation to persons with disabilities in the recruitment process upon request. If you are selected for an interview and you require accommodation due to a disability during the recruitment process, please notify People & Culture upon scheduling your interview.
Job Tags
Part time, Flexible hours, Weekend work, Afternoon shift,